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Transcoding issue from NAS for MKV's

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playwithfire

Serviio newbie

Posts: 15

Joined: Sun Aug 21, 2011 10:00 pm

Post Mon Nov 05, 2012 2:44 am

Transcoding issue from NAS for MKV's

Having an issue transcoding my mkv's from an NAS drive to my Sony Bravia 2011 (profile Sony Bravia (2011) US). The transcoding of the MKv's worked fine when I had the files stored on an external hard drive, but are not working properly now that I have moved them to my NAS. My NAS is a ZyXEL NSA320. The video will play very stuttered and there is no audio. Not sure how to resolve this issue. Below is the error logging ran with ffmpeg -i.


ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
built on Jul 10 2012 03:40:45 with gcc 4.6.3
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pk
g-config
libavutil 51. 64.100 / 51. 64.100
libavcodec 54. 33.100 / 54. 33.100
libavformat 54. 15.102 / 54. 15.102
libavdevice 54. 1.100 / 54. 1.100
libavfilter 3. 1.100 / 3. 1.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 15.100 / 0. 15.100
Input #0, matroska,webm, from '\\192.168.15.2\video\Childern\Shows\Thundercats [
2011]\Season 1\Thundercats.2011.S01E01.Omens.Pt.1.720p.WEB-DL.AAC2.0.H264-Reaper
za.mkv':
Metadata:
creation_time : 2011-08-08 21:30:42
Duration: 00:22:37.95, start: 0.000000, bitrate: 4092 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9],
23.98 fps, 23.98 tbr, 1k tbn, 2k tbc (default)
Stream #0:1(eng): Audio: aac, 48000 Hz, stereo, s16 (default)
At least one output file must be specified
Press any key to continue . . .

Let me know if you need more info to look into the problem.
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playwithfire

Serviio newbie

Posts: 15

Joined: Sun Aug 21, 2011 10:00 pm

Post Mon Nov 05, 2012 1:18 pm

Re: Transcoding issue from NAS for MKV's

Anybody point me in the right direction to address this issue?
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Illico

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Location: France

Post Mon Nov 05, 2012 3:26 pm

Re: Transcoding issue from NAS for MKV's

Check permission access of your "\\192.168.15.2\video\Childern\Shows" folders.
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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zip

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Serviio developer / Site Admin

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Location: London, UK

Post Mon Nov 05, 2012 5:49 pm

Re: Transcoding issue from NAS for MKV's

Is Serviio running on the NAS? If not, what is the connectivity between the NAS - Serviio -TV?
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playwithfire

Serviio newbie

Posts: 15

Joined: Sun Aug 21, 2011 10:00 pm

Post Mon Nov 05, 2012 7:46 pm

Re: Transcoding issue from NAS for MKV's

zip wrote:Is Serviio running on the NAS? If not, what is the connectivity between the NAS - Serviio -TV?


No, it is running on a separate computer on the network. I am just using the NAS for storage and not running Serviio from it.


Illico wrote:Check permission access of your "\\192.168.15.2\video\Childern\Shows" folders.


I'll go ahead and do this, but what other permissions would be necessary? Isn't Serviio only needing to read from the drive?
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zip

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Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Nov 05, 2012 10:31 pm

Re: Transcoding issue from NAS for MKV's

Don't worry about the rights...

Is your NAS connected via a cable or wifi? It might be the network is not coping well, as the stream goes from the NAS to the PC and then from the PC to the TV. There might be bottleneck somewhere along the line.
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playwithfire

Serviio newbie

Posts: 15

Joined: Sun Aug 21, 2011 10:00 pm

Post Tue Nov 06, 2012 12:30 am

Re: Transcoding issue from NAS for MKV's

zip wrote:Don't worry about the rights...

Is your NAS connected via a cable or wifi? It might be the network is not coping well, as the stream goes from the NAS to the PC and then from the PC to the TV. There might be bottleneck somewhere along the line.


The NAS and computer are both connected via cable to the same router which is also connected via cable to the Bravia TV. Again this is limited to only MKV files that are on the NAS and no other type of media file. I have tested the same MKV files out on a computer with Serviio installed and they work flawlessly. The Zyxel NAS320 does have its own DLNA media server software running, but again I am not sure as to what would be interfering with the transcoding (is it even a transcoding issue?) as we are simply just reading the data from the NAS. Again it is reading the video portion but with a stutter and there is no sound. Maybe I'll try and disable the NAS DLNA Media server to see if it is interfering somehow. Thought this might be a common problem that has been resolved with before, but seems that this might be one of those out of the norm issues.
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Illico

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DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Tue Nov 06, 2012 8:21 am

Re: Transcoding issue from NAS for MKV's

It's a network bottleneck I think.
ffmpeg read from NAS to PC, transcode, then stream from PC to TV, probably a router bottleneck.
What is the video bitrate of your file?
Could you monitor your network? ( http://www.softperfect.com/products/networx/ )


Could you start the streaming, press pause button, wait a few minutes (for transcoding to finish), then resume the movie and check if it's better.


Could you check if your Ethernet Cards are TOE compatible ? (TOE: TCP/IP Offload Engine). Read that : http://www.windowsreference.com/windows ... windows-7/
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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playwithfire

Serviio newbie

Posts: 15

Joined: Sun Aug 21, 2011 10:00 pm

Post Tue Nov 06, 2012 12:27 pm

Re: Transcoding issue from NAS for MKV's

Illico wrote:It's a network bottleneck I think.
ffmpeg read from NAS to PC, transcode, then stream from PC to TV, probably a router bottleneck.
What is the video bitrate of your file?
Could you monitor your network? ( http://www.softperfect.com/products/networx/ )


Could you start the streaming, press pause button, wait a few minutes (for transcoding to finish), then resume the movie and check if it's better.


Could you check if your Ethernet Cards are TOE compatible ? (TOE: TCP/IP Offload Engine). Read that : http://www.windowsreference.com/windows ... windows-7/


I'll try this tonight and get back to you.

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