Incorrect video names

[atc98092]

Before I create a new Bitbucket entry I thought I'd ask here first. A search found nothing.

On rare occasions I have had a movie title that Serviio just can't figure out. The latest one is called "The D.I." , also know as The Drill Instructor. It was released in 1957. IMDB lists both names, although D.I. is the primary title. However, when I name the file "The D.I. (1957).mkv" Serviio thinks it is "12 Angry Men". Other than being the same year I can't fathom why it confuses the two. Plex did the same thing. If I rename the file "The Drill Instructor (1957).mkv" Plex gets it correct but Serviio doesn't show it all. I can add the title to a playlist, and it will show there and play, but it is just reading the raw file name and displaying it. When I open the Serviio database using SQuirreL (thanks Zip for the suggestion!) I see the file listed, but no metadata has been retrieved. The movie does not show in the normal list of movies at all, only in the custom playlist.

Plex has a function built into their web interface that allows correcting a mismatched title. I would the ability to "help" Serviio with unknown titles. I don't know if this can be done without having some sort of database viewer built into the console, or perhaps the web console that is part of the Pro version.

[atc98092]

Just had a slightly different but related issue. Just started ripping my TV Series Mission: Impossible. The problem is, there is more than one version of this series: the original from 1966 (what I am ripping) and another from 1988. Here is what the Serviio log shows:

  Code:

013-05-05 18:53:43,906 WARN  [LibraryManager] Extractor ONLINE_VIDEO_SOURCES failed to connect to metadata source for file K:\Mission Impossible\Mission- Impossible.S01E16.The Reluctant Dragon.mkv, will try again later: Error connecting to thetvdb.com: http://thetvdb.com/api/235C8CA4529142E9/series/116591/default/1/16/en.xml
2013-05-05 18:53:43,906 INFO  [LibraryUpdatesCheckerThread] Updated 'Mission- Impossible.S01E16.The Reluctant Dragon' (K:\Mission Impossible\Mission- Impossible.S01E16.The Reluctant Dragon.mkv) in Library
2013-05-05 18:53:46,625 WARN  [LibraryManager] Extractor ONLINE_VIDEO_SOURCES failed to connect to metadata source for file K:\Mission Impossible\MISSION IMPOSSIBLE S1E19.mkv, will try again later: Error connecting to thetvdb.com: http://thetvdb.com/api/235C8CA4529142E9/series/116591/default/1/19/en.xml
2013-05-05 18:53:46,640 INFO  [LibraryUpdatesCheckerThread] Updated 'MISSION IMPOSSIBLE S1E19' (K:\Mission Impossible\MISSION IMPOSSIBLE S1E19.mkv) in Library
2013-05-05 18:53:46,765 WARN  [LibraryManager] Extractor ONLINE_VIDEO_SOURCES failed to connect to metadata source for file K:\Mission Impossible\MISSION IMPOSSIBLE S1E20.mkv, will try again later: Error connecting to thetvdb.com: http://thetvdb.com/api/235C8CA4529142E9/series/116591/default/1/20/en.xml
2013-05-05 18:53:46,984 INFO  [LibraryUpdatesCheckerThread] Updated 'MISSION IMPOSSIBLE S1E20' (K:\Mission Impossible\MISSION IMPOSSIBLE S1E20.mkv) in Library
2013-05-05 18:53:50,000 WARN  [LibraryManager] Extractor ONLINE_VIDEO_SOURCES failed to connect to metadata source for file K:\Mission Impossible\MISSION IMPOSSIBLE S1E23.mkv, will try again later: Error connecting to thetvdb.com: http://thetvdb.com/api/235C8CA4529142E9/series/116591/default/1/23/en.xml
2013-05-05 18:53:50,015 INFO  [LibraryUpdatesCheckerThread] Updated 'MISSION IMPOSSIBLE S1E23' (K:\Mission Impossible\MISSION IMPOSSIBLE S1E23.mkv) in Library

I tried using TheRenamer (build 7.6) and with a little difficulty Got it to look at the correct series. TheRenamer added the episode title to the name (as you can see above) and that fixed the Plex scanner. As you can see, Serviio can't figure it out no matter how I name the files. I tried naming the Folder with the year (K:\mission impossible (1966)\) but then neither Serviio or Plex could figure it out. I can't find anything in the forum or wiki that helps with this issue.

edit: One thing I see is the URL it is using to connect to thetvdb.com. It seems to be using a series ID number 116591, but for this series it should be 77231.

edit2: I dug deeper in the log and here's the very first line that relates to these files:

  Code:

013-05-05 18:02:17,093 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E01.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=1]]
2013-05-05 18:02:17,125 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E01.mkv' (title: MISSION IMPOSSIBLE S1E01) to Library
2013-05-05 18:02:17,218 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E02.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=2]]
2013-05-05 18:02:17,234 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E02.mkv' (title: MISSION IMPOSSIBLE S1E02) to Library
2013-05-05 18:02:17,609 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E03.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=3]]
2013-05-05 18:02:17,609 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E03.mkv' (title: MISSION IMPOSSIBLE S1E03) to Library
2013-05-05 18:02:18,046 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E04.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=4]]
2013-05-05 18:02:18,046 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E04.mkv' (title: MISSION IMPOSSIBLE S1E04) to Library
2013-05-05 18:02:18,140 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E05.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=5]]
2013-05-05 18:02:18,156 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E05.mkv' (title: MISSION IMPOSSIBLE S1E05) to Library
2013-05-05 18:02:18,250 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E06.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=6]]
2013-05-05 18:02:18,250 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E06.mkv' (title: MISSION IMPOSSIBLE S1E06) to Library
2013-05-05 18:02:18,671 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E07.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=7]]
2013-05-05 18:02:18,687 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E07.mkv' (title: MISSION IMPOSSIBLE S1E07) to Library
2013-05-05 18:02:19,968 WARN  [OnlineVideoSourcesMetadataExtractor] Online metadata search returned no results for file MISSION IMPOSSIBLE S1E08.mkv [VideoDescription [type=EPISODE, names=[mission, mission impossible], year=1966, season=1, episode=8]]
2013-05-05 18:02:19,968 INFO  [LibraryAdditionsCheckerThread] Added file 'MISSION IMPOSSIBLE S1E08.mkv' (title: MISSION IMPOSSIBLE S1E08) to Library
2013-05-05 18:21:15,265 INFO  [LibraryAdditionsCheckerThread] Finished looking for newly added files

What's really strange is that this search had the year correct, but still couldn't seem to find the episodes. But if you go to thetvdb.com they are all there.

One last tidbit: Serviio has captured the first four episodes, but it lists them under a series called "Antarctic Mission". Never heard of it, but on thetvdb.com is does have the series ID number that is in the log above.

Anyone?

[zip]

Try not to use capital letters in your file names, ie not MISSION IMPOSSIBLE but Mission Impossible.

[atc98092]

Try not to use capital letters in your file names, ie not MISSION IMPOSSIBLE but Mission Impossible.

Thanks Zip. I'll keep that in mind. As I listed in a different post, I tried using TheRenamer with no success, and that changed the case if I remember correctly. I then tried FileBot to rename the files and that seemed to work. For now on I'll use filebot to name all my files, and I'll bet that resolves everything.

[atc98092]

Zip, as you know there was an issue with TMDB, but it was resolved last night. The vast majority of my videos are now being displayed, and with the correct metadata. However, I'm still encountering an occasional video that is not being accurately retrieved. I have a file named "The Wizard Of Oz (1937) .m4v". I've tried it with and without the extra space after the year, but Serviio is still not retrieving it. Is the problem because of the file extension (m4v)?

[DenyAll]

Hi atc98092. Before zip comes back to you, two points - m4v files are exactly the same as mp4 files, so you can rename the suffix if you like (I don't believe the file name suffix comes into play at all for metadata collection though). I think your issue is that tmdb has the Wizard of Oz as a 1939 film, not 1937.

[atc98092]

Hi atc98092. Before zip comes back to you, two points - m4v files are exactly the same as mp4 files, so you can rename the suffix if you like (I don't believe the file name suffix comes into play at all for metadata collection though). I think your issue is that tmdb has the Wizard of Oz as a 1939 film, not 1937.

Thanks! I hadn't verified the year at IMDB, but I see you are correct. I just renamed the file (I had already tried changing it to .MP4) and rescanned. Poof! There it is!

I have a couple of other titles doing the same thing. I'll verify the year on those as well. Great tip!