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Videos not showing in Series/Movies

PostPosted: Sun Jun 07, 2015 3:12 pm
by hybrid
HI

I have a QNAP 695 Pro + (6x2TB Drives) which is working great with Serviio.
I got a New Qnap TVS-871 I7 16gb with 6x 4TB drives. I did a Nas - Nas copy of all the data.
I set up the new Qnap with Serviio.
I can see and play the files in folders , but they are not visible in the Series and Movies Folders.
My audio files are available under all categories and metadata and pictures have been updated there.

Can you please advise on how to proceed from here?
I attach my latest debug log file if anyone can help it would be much appreciated.
serviio.log
(81 KiB) Downloaded 420 times


Thanks in advance.
Riaan

Re: Videos not showing in Series/Movies

PostPosted: Sun Jun 07, 2015 5:19 pm
by hybrid
an Extract of the latest log file

>> 2015-06-07 18:18:19,000 WARN [MetadataExtractionCoordinator] Cannot read metadata of file /share/Multimedia/MPG/MPG/Two and a half Men/Season12/Two and a Half Men S12E11.mp4 via extractor ONLINE_VIDEO_SOURCES. Message: Cannot retrieve list of mirrors for tvdb.com: Not in GZIP format
2015-06-07 18:18:18,737 INFO [MediaFileIndexer] Added file 'Two and a Half Men S12E08.mp4' (title: Two and a Half Men S12E08) to Library
2015-06-07 18:18:18,585 WARN [MetadataExtractionCoordinator] Cannot read metadata of file /share/Multimedia/MPG/MPG/Two and a half Men/Season12/Two and a Half Men S12E08.mp4 via extractor ONLINE_VIDEO_SOURCES. Message: Cannot retrieve list of mirrors for tvdb.com: Not in GZIP format
2015-06-07 18:18:18,308 INFO [MediaFileIndexer] Added file 'Two and a Half Men S12E09.mp4' (title: Two and a Half Men S12E09) to Library
2015-06-07 18:18:18,163 WARN [MetadataExtractionCoordinator] Cannot read metadata of file /share/Multimedia/MPG/MPG/Two and a half Men/Season12/Two and a Half Men S12E09.mp4 via extractor ONLINE_VIDEO_SOURCES. Message: Cannot retrieve list of mirrors for tvdb.com: Not in GZIP format
2015-06-07 18:18:17,825 INFO [MediaFileIndexer] Added file 'Two and a Half Men S12E07.mp4' (title: Two and a Half Men S12E07) to Library

Still not adding anything to Movies/Series. :(

Re: Videos not showing in Series/Movies

PostPosted: Wed Jun 10, 2015 8:24 pm
by hybrid
Sorted - Fixed

I was on 1.5.1 .... ,
1. Stopped the serviio.
2. Downloaded Linux 1.5.2 version and unpacked it.
3. SSH'd into my Qnap and copy and overwrote everything on the QNAP with the linux Distribution from Serviio.
4. Started the Serviio Service again.
5. Looked in log and error was fixed as well as movies and Series are now being populated.

Hope it helps anyone who are in the same situation.
Regards
Riaan